According to NTL, “DunGeekin”, my new home by the sea, won’t have a landline or broadband connection until the end of November. That means half-baked anecdotes about life in Brighton & Hove until December for you lot, not that my recent boring content seems to have inhibited your commenting here.
Today, I’ll mostly be buying knives and forks.
Just to keep up your morale, around these parts a lot of people call it “fork’n knife”, which still amuses me.
I’ve just had my own small battle with nthell in Brighton today. Was told I was entitled to a free upgrade from 1MB to 2MB but this would need a change of set top box. Set top box man arrived today at 10:18 AM instead of the scheduled 12 to 4, but I suppose I should be grateful he arrived at all and that I was in. He asked me what I wanted – clearly clueless himself. I explained and he duly installed a new box, told me not to touch it for half an hour while it downloaded and then scarpered. It started showing cable TV channels fairly quickly, but my internet connection (which I use for work) did not reconnect. I ran the ntlworld Broadband Medic, which advised me that it might be my firewall and it was best to ring technical support. I tinkered around with shutting down ZoneAlarm etc but no effect. I rang technical support and the embodiment of Marvin the Paranoid Android told me to “close Broadband Medic immediately” in a “put the loaded gun down” tone of voice. He said it would take 6 hours for ntl to register my new hardware and made some remarks regarding the average IQ of ntl engineers and that it would be best if I rang customer services and put some pressure on. Customer services were remarkably nice and efficient (although I did have to wait 8 minutes to be connected to an operator). They said they had sent a signal to my set top box and it should be OK in 15 minutes. It wasn’t. I rang technical support again and got someone who sounded remarkably like Marvin’s close cousin but denied all knowledge (called me Madam just like the other one did though), who walked me through how to re-register my ID and password via my browser. Everything now works but is not appreciably faster. But at least the new set top box is silver not black as before, which means it matches our video recorder and DVD player. Which is nice.
Which leads me to my next point – happy to help re home furnishings – Brighton resident and keen shopper that I am.
You’re not at that dodgy-looking Internet cafe by the fish ‘n’ chip shop, are you? If so, there’s a snazzy new one on Western Rd. by the Real Eating Co., where all the “beautiful people” hang out.
I used to have a computer that, in theory, could work EVEN WITHOUT AN INTERNET CONNECTION.
Read books. Compose offline. Console yrslf tht ur not cmntng on blgs on ur phne.
Pernille, I think you’ll find that’s a 2GB upgrade, not 2MB, which would be a very limiting cap.
Sorry for the rant last night – needed to vent.
No I think it is a 2Mb upgrade because that’s for my broadband speed not upgrading my computer memory. I realise I didn’t make that clear. That’s probably enough fascinating detail for now. Thanks for being interested enough to say something!